Returns & Exchanges

At Wanbo, we stand behind the quality of our projectors and electronics with a hassle-free 30-day return policy. If you are not completely satisfied with your purchase, we are here to help you with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery with your order number and the reason for your return.

• 2.
  Prepare the Package

  Securely pack the device in its original packaging, including all cables, remote controls, and manuals to ensure a full refund.

• 3.
  Ship the Product

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the item's condition, we will process your refund or ship your replacement within 5-7 business days.